Returns & Exchanges
Delivery Policy
We offer local Columbus delivery within a 30 minute range of our location starting at $100. If you are located outside of our delivery range and need delivery, feel free to call our store to see if an arrangement can be made. No guarantees!
We deliver curbside only. We do not take anything inside the house, except for the garage if accessible. We require that there are people to unload the delivery. Our delivery driver may help under certain conditions but is not responsible for unloading by himself. We are not liable for any damages made by the customer when unloading. If there is no one at the delivery address when the delivery driver arrives, the delivery driver will wait 10 minutes until moving on to the next delivery. In that case, The customer is responsible to schedule another delivery or pick up and will have to pay for delivery again if they choose to schedule another delivery.
Columbus Liquidation Center Return Policy
🟢 Green Dot (Sourced Stock)
- Window: 14 Days from purchase.
- Returns: Allowed for a refund (Cash/Card/Store Credit) minus a flat 20% restocking fee.
- Exchanges: If you need a different size, color, or item, the 20% fee is entirely waived. Difference must be paid if the item exchanged is of a greater value.
- If the item is of lesser value: the price difference is issued back as 100% store credit, with no restocking fee. If you’d prefer that difference back as cash or card instead of store credit, a 20% restocking fee applies to the difference.
Appliances & Water Heaters: 7-day testing period — items can be exchanged or returned within this window.
(Clearance / As-Is / Scratch & Dent)
- Policy: FINAL SALE No returns, refunds, or exchanges. Exceptions may be granted solely at managers discretion on a case-by-case basis; this is not guaranteed and should not be expected.
📄 Proof of Purchase Required: An original CLC paper or digital receipt is strictly required for all returns, exchanges, or store credit processing. No exceptions will be made. If we cannot verify your purchase in our system via a receipt, the return will be automatically denied.
To maintain our low prices, Columbus Liquidation Center reserves the right to deny or refuse any return or exchange at our sole discretion. Returns will be automatically refused if the item shows signs of installation, modification, use, weather exposure, job-site damage, or missing components.